Terms and Conditions
TERMS AND CONDITIONS- CONTOUR SANCTUARY UK
TERMS AND CONDITIONS
This is the official website of Contour Sanctuary UK.
Please review the terms and conditions that offer all the necessary information for customers looking to book any of the non-invasive treatments with Contour Sanctuary UK.
CONSULTATIONS AND BOOKINGS
We offer consultation and booking services. The consultation fee of £25 which is redeemable against purchasing any treatments from us. We recommend the most suitable treatment based on your medical history. Please notify us during the consultation if you have any specific skin allergies or diseases. Contour Sanctuary UK will not be responsible for any injury incurred towards the treatment as a result of false information provided by you. Please avoid consuming alcoholic beverages until 48 hours post-treatment for the best results.
Contour Sanctuary UK holds all the authority to change the price of treatments without any notice. We reserve the right to change the price of our services even after the consultation, depending on the type of procedure you want. You can also check our price page on the website to get information about the current costs of the non-surgical treatments.
We cover the following things under our treatment cost:
• Surgical room charges.
• Beauticians’ fee.
• Cost of the equipment used in the procedure.
• Diet consultation for quick recovery of patients.
• Follow up post-treatment.
Contour Sanctuary UK offers flexible payment options to make it easy for patients to choose any non-surgical treatments they want.
We accept online payments, Cash, Debit/Credit cards, Mastercard’s, Solo and Maestro. We would be happy to serve if you make an advance payment, or you can also pay during the procedure. Your card details are secured with us using the WorldPay (Offsite) payment gateway in compliance with the Payment card industry (PCI) regulations.
Contour Sanctuary UK believes in using the patients’ personal information only to serve them with better procedures in the future. We also send regular updates to our clients regarding current facilities or treatments to be offered in the future.
We always try to deliver exceptional services while conducting a non-invasive treatment for you. However, if you feel dissatisfied with our session, you can freely talk to the beautician’s at the clinic. Contour Sanctuary UK assures you to address all your complaints as quickly as possible.
Under the terms and conditions, our cancellation policy allows patients to postpone a treatment or reschedule an appointment with our beauticians if they face problems with the procedure or any other complication. Contour Sanctuary UK has a 48-hour cancellation policy, which clients needs to give an advance notice to cancel or rearrange an appointment. You need to adhere to the cancellation period of the clinic to prevent yourself from paying a fee equal to the half price of the procedure. We do not believe in wasting other clients’ time just because of a last-minute cancellation of the treatment. All our procedures are non-transferable to any other clinic or patient.
We strictly adhere to our work ethics and offer a partial refund only until one year from the purchase date of the treatment. Please provide us with a medical report from your physician if you are suggested not to continue your procedure. We will issue the partial refund after deducting our admin fee. Contour Sanctuary UK does not approve any refund against the purchase of skincare products.